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ProudItalians.com values its customers and respects their privacy. We do not sell or rent the information you provide to us online to third parties. Your information is used in an effort to support and enhance your shopping experience with us and to communicate with you about our products and promotions, for example, to process your purchase, provide service and share new offerings with you. We are committed to using any information you give us in a responsible manner.
This policy describes the personal information we collect about you, why we collect it, and how we use it. Our policy also describes the choices you can make about how we collect and use your information. Any questions about our Privacy Policy can be emailed to ProudItalians.com customer service at info@ProudItalians.com or, you may call us at 1-866-97-Proud.
We suggest that you review this Privacy Statement periodically as we may update it from time to time. By visiting ProudItalians.com, you are accepting the practices described in this Privacy Notice.
We are a proud participant in the BBB OnLineR Privacy Program. The BBB OnLine Privacy Program is backed by an organization noted for its expertise and experience in conducting successful national self-regulation programs--the Council of Better Business Bureaus. The mission of BBB OnLine is to promote trust and confidence on the Internet by advocating ethical online business practices. Further information about this program is available at http://www.bbbonLine.org.
Visit www.nclnet.org/essentials to learn more about how to protect your privacy on the Internet through a consumer education campaign called Online E-ssentials, developed by the National Consumers League.
What kind of information does ProudItalians.com collect?
We collect the information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place an order, save your information with us or participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases in our secure database to save you time and make our web services even easier for you to use. Like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses ProudItalians.com to enable our systems to recognize your browser and to provide a customized shopping experience for you.
Does ProudItalians.com Share the Information It Collects?
We do not share your personal information. Protecting our customers' privacy is an important part of our business, and we only use our customers' personal information for purposes associated with serving our customer through ProudItalians.com. We do not share, rent or sell any information we collect online to any third party.
Why we collect information
The information we receive allows us to improve your shopping experience by making shopping easier and more enjoyable. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with marketing information.
The information you supply to us is added to our secure customer database. You may receive periodic mailings or telephone calls from us about new products and services, discounts, special promotions or upcoming events. If you do not wish to receive such emails in the future, please let us know by contacting us at info@ProudItalians.com, or click the "unsubscribe" link on any promotional email you receive from us. Please note: In order to process your purchases we may send you a confirmation email or we may contact you by mail or telephone if we have questions about your order.
From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes
What are cookies? How does ProudItalians.com use cookies on its site?
A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies in order to improve your shopping experience. If you have saved your information with us, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you have saved your information with us or ordered from us, we also use cookies to monitor and maintain information about your use of our site. In any case, using cookies helps us serve you better by improving our site design, as well as our products, services, contests, and promotions.
We do not track any information about your use of other Web sites.
You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to make a purchase from our site.
Is my credit card and personal informationsecure?
Protecting the safety of your credit card information is important to us. We safeguard the security of the data you send us with physical, electronic, and managerial procedures. It is important for you to protect against unauthorized access to your password and to your computer.
We use Secure Sockets Layer (SSL) technology to protect against the loss, misuse or alteration of information that we have collected from you so you can feel comfortable and secure when shopping. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.
Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than $50 of unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily apply the $50 limit to their cards, as well. If your bank does hold you liable for any amount up to $50, ProudItalians.com will cover the liability imposed on you, up to $50. ProudItalians.com will cover this amount only if the unauthorized use of your credit card occurred at ProudItalians.com and through no fault of your own.
Remember: If unauthorized use of your credit or debit card does occur, you must notify your card provider, in accordance with the agreement you have with the company.
What about links to other Web sites and services?
ProudItalians.com may contain links to other sites that are not under our control. These Web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors.
How can I update or access my information?
You always have access to the information we have about you. Such information may be accessed and updated by using your email address and password to log into "My Account" on ProudItalians.com.
If you require assistance to update or access your information, please send us an email, call us or write to us and we'll be happy to help. Each request will be evaluated and replied to in an appropriate manner and in a form of communication that ensures the security of the information you have requested.
Contact Us
Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns.
By Phone:
866-97-PROUD
By Email:
info@ProudItalians.com
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